Your first visit
From the moment you book to the moment you leave.
- 01
Step 1: Book your visit
Book online, or call the salon and ask for Root. Tell us if you wear braids, twists or locs, or if there is anything you'd like us to avoid, and we will plan around it.
- 02
Step 2: What to bring
Nothing in particular. Come with your hair as it is; you don't need to wash it first.
Comfortable clothes: you stay dressed, with a cape and a towel
A hair tie or clip, if you like
Any products you use, if you'd like us to look at them
- 03
Step 3: When you arrive
Come five minutes early. We are at 824 Madison Street: walk through the salon to the room at the back. Parking is on the street and in the lot behind the building.
- 04
Step 4: What to expect
A short look at your scalp and a talk, then the cleanse, the massage and the rinse at the length you chose. You leave with towel-dried hair, or blow-dried if you added it.
Book your first session
Most first visits are the classic hour. The short session is a fair way to start if you'd like a smaller first look.